There are several factors that
make marketing tourism significant and necessitate its presence in terms of the
international scope it has reached. These factors can be evaluated at business,
national and social level (İçöz, 1996: 23).
Objectives at Business Level
The main goal of a company manager is to set up an
optimal relation between the amount of the factors To be used and that of
property and service. The marketing objectives at business level are as follows
(Pehlivan, 2009: 39):
-
Create demand for properties and services
produced by the company
-
Create an advantage in the competitive
market
-
Enable efficient access to properties and
services by customers
-
Introduce properties and services into the market effectively
-
Maintain and increase market share, and create
new markets
-
Devising customer friendly new properties an
services and make the use of the products available more efficient
-
Reach maximum benefits and sales
-
Increase the productive efficiency
-
Developing the efficient products while
abandoning the inefficient ones
-
Carry out market research and development to
monitor changes in customer expectations and preferences
-
Devise products in line with the customer needs
analysis
-
Identify new customer groups
-
Increase and develop the volume of sales
-
Compete with the rivals in the market
Any company needs to take into account these objectives if
it is to develop as a business in the sector it is actively working.
Objectives at National Level
There are also several objectives that could be addressed
at national level. These can be listed as follows (Pehlivan, 2009: 39):
-
Increase the occupancy rates of hotels
-
Rationalize the tourism production system
-
Establish an optimal relationship between prices and services
Establish an optimal relationship between prices and services
-
Adapting supply for changing tourist demands
continuously
-
Follow an efficient advertisement policy
-
Surveying market and find new ones
-
Apply efficient marketing strategies and plans
-
Create and diversify attractive tourism supply
-
Advertising internationally the tourist
properties and services
-
Stimulating potential demands for the
country
-
Sustaining and increasing the international
tourism market share
-
Contribute to increasing tourism incomes
-
Publicising the country’s touristic
characteristics
-
Increase the international and regional
competition power
Tourism companies could contribute to the development at
national level if they embrace the objectives listed above.
Social Objectives
There are also several social objectives that could be
addressed by the tourism companies in the country. These can be as follows
(Pehlivan, 2009: 40):
-
Developing regional handcrafts
-
Sustaining social traditions
-
Contributing to setting up an economic and
social balance among regions
-
Creating and developing alternative sectors for
specific regions
-
Diversify the productivity and contribute to the
economic development
-
Contributing to domestic tourism and creating a
need for going on a holiday
-
Help society develop awareness towards
tourism
This society level positive contribution to the tourism development of countries is of critical importance. They need to be followed carefully to create a tourism country that grows economically.

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